# Terms and Conditions
Effective Date: April 1, 2026
Welcome to Northwest Roof Defense. These Terms and Conditions (“Terms”) govern your use of our website, https://northwestroofdefense.com/home, and any services provided by Northwest Roof Defense (“Company,” “we,” “us,” or “our”).
By using our website, contacting us, requesting an estimate, or using our services, you agree to these Terms.
## 1. Company Information
Business Name: Northwest Roof Defense
Owner: Kent Jay Diimmel
Phone: +1 360-761-3456
Address: 10724 7th Ave SE, Olympia, WA 98513
## 2. Services
Northwest Roof Defense provides exterior cleaning and related services, which may include roof cleaning, moss removal, moss prevention, gutter cleaning, softwashing, house washing, solar panel cleaning, and related estimate or consultation services.
All services are subject to availability, site conditions, weather conditions, scheduling, and acceptance by the Company.
## 3. Estimates and Pricing
Any quote or estimate provided by Northwest Roof Defense is based on the information available at the time and may be adjusted if actual property conditions, scope, access issues, or service needs differ from what was originally represented.
Pricing is not guaranteed until confirmed by the Company.
## 4. Scheduling and Access
Customers are responsible for providing accurate contact information and reasonable access to the property in order for estimates or services to be completed.
If access is restricted, unsafe, or unavailable at the scheduled time, we may need to reschedule or revise the scope and pricing.
## 5. Payments
Payment terms, due dates, and accepted payment methods may be provided in your estimate, invoice, or service agreement. Late or unpaid balances may result in delayed scheduling or other collection efforts permitted by law.
## 6. Website Use
You agree not to use this website:
- For any unlawful purpose
- To transmit false, misleading, or fraudulent information
- To interfere with the website’s security or operation
- To attempt unauthorized access to any portion of the website or related systems
## 7. Intellectual Property
All content on this website, including text, logos, graphics, design, and branding, is the property of Northwest Roof Defense unless otherwise stated. You may not reproduce, copy, or use website content without prior written permission.
## 8. Third-Party Links
This website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.
## 9. Disclaimer
Website content is provided for general informational purposes only. While we aim to keep information accurate and current, we do not guarantee that all content, pricing, availability, or service descriptions are complete, accurate, or up to date.
## 10. Limitation of Liability
To the fullest extent allowed by law, Northwest Roof Defense shall not be liable for indirect, incidental, special, or consequential damages arising out of or related to your use of the website or services.
## 11. SMS/Text Messaging Terms
By opting in to receive SMS/text messages from Northwest Roof Defense, you agree to the following:
Transactional Messages: You may receive messages related to your account, services, or communications you have requested, including appointment reminders, estimate follow-ups, service confirmations, and account notifications.
Marketing Messages: With your separate explicit consent, you may receive marketing and promotional messages including special offers, discounts, and new service updates.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP to any message or contact us directly at [email protected] or +1 360-761-3456.
Carriers are not liable for delayed or undelivered messages.
Consent to receive SMS messages is not a condition of purchase.
## 12. Termination of Use
We reserve the right to limit or terminate access to our website or services where appropriate, including in cases of misuse, fraud, abuse, or violation of these Terms.
## 13. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Washington, without regard to conflict of law principles.
## 14. Changes to These Terms
We may update these Terms from time to time. Any revised version will be posted on this page with a new effective date.
## 15. Contact Us
If you have questions about these Terms and Conditions, contact us at:
Northwest Roof Defense
Kent Jay Diimmel
10724 7th Ave SE
Olympia, WA 98513
+1 360-761-3456